Last Updated: 2/11/2025
1. General Use
- HavenTree provides cabinetry, flooring, and related home improvement products for homeowners.
- Our website, content, and services are intended for informational and purchasing purposes only.
- We reserve the right to modify, suspend, or discontinue any service or product at our discretion.
2. Orders, Payments & Pricing
- All orders are subject to availability and confirmation of payment.
- Prices listed are subject to change without notice.
- Payment must be made in full before orders are processed unless otherwise agreed upon.
- HavenTree reserves the right to refuse or cancel orders due to pricing errors, fraud concerns, or other issues.
3. Shipping & Delivery
- Estimated delivery times are provided as a guideline only and are not guaranteed.
- HavenTree is not responsible for delays due to shipping carriers, supply chain disruptions, or unforeseen circumstances.
- Customers are responsible for ensuring accurate shipping information is provided at checkout.
4. Returns & Cancellations
- Custom and modified products are non-refundable unless defective.
- Standard products may be returned within [X] days of delivery if unused and in original packaging.
- Customers must notify HavenTree within [X] days of receiving an order if there is an issue.
5. Warranty & Product Quality
- HavenTree products are covered under a limited manufacturer’s warranty against defects in materials and workmanship.
- Improper installation, misuse, or unauthorized modifications may void the warranty.
- Warranty claims require proof of purchase and must be submitted through our support team.
6. SMS & Email Communications
- By providing your contact information, you agree to receive order updates, promotions, and service notifications via SMS or email.
- Message frequency varies. Standard message and data rates may apply.
- To opt out, reply STOP to SMS messages or unsubscribe via email.
For more details, see our Privacy Policy.
7. Limitation of Liability
- HavenTree is not responsible for damages resulting from improper use, installation, or maintenance of products.
- In no event shall HavenTree be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Governing Law
These Terms & Conditions are governed by the laws of Washington, USA. Any disputes shall be resolved in the jurisdiction of Washington state
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9. Contact Information
For questions regarding these Terms & Conditions, please contact us:
📞 HavenTree: (360) 685-9595
📍 430 West Stuart Rd, Bellingham, WA 98226
📧 Email: support@haventreeonline.com
🌐 Website: haventreeonline.com